Privacy policy

When you book: your name, mobile number, email (optional), society, flat or wing, any note you add, the time you choose, and the UPI reference number you enter after paying. When you rate a visit: your rating and comment. When you use the contact form: what you type there.

We never see your UPI PIN, card details or bank login. We only see the reference number of a payment made to us.

To confirm and carry out your visit, to message you on WhatsApp about it, to check payments, to handle refunds and complaints, and to keep our records in order.

The two founders. The helper assigned to your visit also receives your name, society, flat, phone number, the visit time and any note you wrote, so she can reach your home.

We do not sell your details or share them with advertisers.

Bookings are stored in Google Sheets on our Google account, and some alerts are sent by Google email. Messages with you happen on WhatsApp.

On your own device, your browser remembers an unfinished booking so you can resume it. Nothing else is stored in your browser.

We keep booking records for as long as we need them for accounts, refunds and any disputes. You can ask us to correct or delete your details at any time, and we will do so unless we need to keep something for our records.

To ask about your details, message us on WhatsApp at +91-8291398405 or email team.gharbandhu@gmail.com.